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2. A reasonable workweek On April 6, 1933, a bill
was passed by the Senate to establish a thirty-hour workweek and the House of
representatives was on the verge of passing it. Unfortunately for all of us,
it didn’t quite make it, as the Roosevelt administration – you figure out
which one – didn’t approve of the idea. You can read more about this failure
in Take Back Your Time, a book of essays on work edited by John
de Graaf. Throughout history, the numbers of hours that made up the weekly
grind has generally decreased. This is true for the majority of the working
class even though some did put in more hours than the norm. Somewhere along
the way in the last quarter century or so, this number started to rise once
more to the point that sixty hours seemed to be a “reasonable” request of
employees. I worked on a truck farm
in the late 1950’s, including Saturdays during school in the spring and fall.
During the summer, we worked eight hours each day from Monday through Friday
as well as a half-day on Saturday, when we got paid – in cash. Farmer George
probably figured I didn’t have a checking account or else he was printing his
own money. The cash payment also gave me the opportunity to skim a few
pennies off the top if I had to turn over my pay to my parents. At that time
and for a few years to follow, most of the jobs involved a workweek of forty
hours. When I began teaching, my day of instruction may have been from 8 am
to 2 pm, but it generally involved more than eight hours, depending on circumstances.
After all, it is a good idea to prepare a lesson before class – your
department chairman might observe you and you don’t want him to get the wrong
idea – and I did volunteer at times for after school activities. I never did
do any time calculations as to what I really earned by the hour, as I was too
busy preparing for geometry class. In the summer of 1975, I
began a new career in the business world of computers and I was required to
work a thirty-seven and one half hour week. Assuming this constant
progression for the better, you can see that today, if the maximum labor time
happened to be thirty hours per week, that number would be appropriate and
fitting and not unexpected. However, we know that this idea is like seeing an
honest politician. It just isn’t happening since employers are demanding
sixty hours per week from the help. I will get into some of
the reasons why today we are burdened by this long week – if we have a job.
For now, let me try to show why the sixty-hour workweek just isn’t good for
anyone – the reply Gary Schandling gave after being questioned by his lady
friend after an evening of engaging with her without buying her a ring, if
you know what I mean. This long week might have come about because a project
at the office had three employees working forty hours each. A decree came
down from upper management to cut staff in the group, going from three to two
workers. In this country, that is what is known as downsizing but in England,
it’s called being “made redundant.” I like to be realistic and call it
getting fired. In our example, this meant that the remaining unfortunates had
the thrill of now contributing a sixty-hour agenda each week. No one can “work” that
many hours. In fact there is not a soul who could be at the office that long
during the week and not get tired. It overwhelms me just considering the
possibility. How do you think these two employees feel? However, let us look
at these two workers and their reaction to their “promotion.” The first week
would result in a certain amount of productivity, but quite short of that
sixty number requirement. After all, this goal means working ten hours a day
for six days a week or twelve for five days. Either of these is nothing more
than a killer schedule. Psychologically, they’re off to a rough start. By the time our two employees have finished for the week, they are rewarded with a one or two-day weekend where about the only thing they can do is rest. It wouldn’t be enough time to get ready for the next week, so by the time Monday came around, each employee would probably not want to go full assault after the weekend. Each would need to have his batteries recharged, being somewhat burned out, resulting in a week of even less productivity. The cycle would continue with a few outcomes. First, less and less would be accomplished as the weeks wore on and each employee would be frazzled. Second, burn out would continue and proceed at an exponential pace, as would stress and health problems. Obviously, the company bottom line would suffer as much as those two workers, who may even wind up sick or in the hospital, or even worse. I should mention a few
words about burnout. This phenomenon occurs on a few levels: over a short
period like a week as well as over the years. When I entered the computer
world, someone related to me that burnout generally shows up there after
about ten or twelve years. I was working a contract at Xerox in Rochester in
1986 when I felt the sting. If you have been paying attention and can do the
mathematics, this prediction was right on the money – eleven years in my
case. In the treatise of our two
workers under consideration, the burnout came almost immediately. Just
thinking about the responsibility of sixty hours each week is enough to cause
stress and concern. If either worker is hospitalized, it means someone else
will have to be trained. That
situation will involve a significant period of time and investment for the
company and once a new candidate is hired, this same scenario of stress might
play out. Even if neither individual has to miss work, you can see that
projects just aren’t getting done in the group. Someone might say –
probably a manager – that they can routinely do sixty-hour weekly gigs
without any difficulty. Well, maybe they are at the office for that time, but
I doubt that much gets done. I worked a ten-week contract in Orlando at Sea
World for a workaholic who felt that fifty hour weekly stints were nothing.
He could do it, so why couldn’t we? We all wound up putting in ten-hour days.
Besides being at the office for that time, I also had a ninety-minute commute
each way, so I was saddled – pun intended – with a thirteen-hour day. That
meant that if it took me a half hour for shaving, showering and breakfast,
starting work at 7 am meant I had to rise at 5 in the morning. Assuming they
paid me for lunch or I didn’t have to take it – I could eat at my desk while
coding – I would be home by 6:30 in the evening. As you can see, that was a
rather long day. How did I do it? As I
mentioned, the contract was about two months or so, so I psyched myself out.
The first week wasn’t bad and at the end of it I told myself I had nine weeks
to go. I saw the light at the end of the tunnel and just kept going. Not
having a contract for a couple months and needing to pay the mortgage was an
incentive as well. Of course, if management used their heads for more than
nose and ear rings, they could have started the project a month earlier and
let us work forty hour weeks for three months or until the job was done. That
approach would not cost the company a cent more and may even have saved a few
bucks. In other instances, I
worked on projects that seemed to have no limit to the hours each week. In
addition, I had over an hour commute each way on too many occasions. This
made for really long days, which I could have done without. Besides the big
bucks, the Y2K projects that I became involved in brought truly long hours
from Monday to Friday. The good news for me on any of those projects was that
since it was a contract, I would be doing it for a limited amount of time and
it would eventually end. Had it became too much, I could always have given my
two weeks notice. Health is so much more important than money any day. The same thing can’t be
said for our two employees. They may not have the option to leave, although
that may have been the best thing for them. The real solution to the problem
that management should have seen is to have four people, each working a
thirty-hour week. This idea will result in a host of benefits for employees
and employer alike. There will be more productivity, happier and more rested
workers. This proposal means everyone is putting in a six-hour day – what a
change. Laborers won’t experience that much stress, if any at all, and there
shouldn’t be any health problems to speak of. No doubt, some head honcho
will complain of costs as well as profits but I shouldn’t have to bring home
the point that our two workers alone almost brought the company to ruin – or
at least the department – so that situation needs to be scrapped. It will
cost more, but you need to spend money to make money, so what’s the big deal?
You will save a great deal of money because people won’t be deserting the
corporation or committing hara-kiri, saving the organization replacement
costs and cleanup expenses on the premises. I worked at one company where an
individual asked for a well-earned raise but she was turned down. She left
and the company wound up spending more getting her replacement and training
that new person than had they simply compensated this veteran for her past
efforts with a much deserved increase in pay. People in management sometimes
do dumb things! There are a few other
things that can be done to make the company better. Students in high school
wind up with at least two months vacation between school years – provided
they don’t attend summer school. For collegians, the break is closer to three
months. However, following commencement day and with the arrival of a full
time job, the graduate realizes that her vacation will turn out to be a mere
two weeks. That could be a bit hard to accept. Granting each new employee at
least a four-week vacation will change this. Simultaneously, those who have
been with the company for some time shouldn’t have to wait so long for
increments in their vacation time. Many countries have implemented these
ideas, very successfully. Happier workers make better, more productive
employees. They won’t need or want to look for other jobs, either. You don’t
need to spend a cent on any kind of study to come to that conclusion. Other considerations by
management to alleviate problems as well as increase efficiency on the job
include telecommuting, the four-day workweek and true flex time. The first
means less stress, less road rage and less gas used, a great boon to the
planet. Environmentalists will be leaping for joy in the streets! (They may
want to consider moving over to the grass – you know how some people drive.)
The reason why working at home is not allowed too often is because management
can’t even control the help at the office, so how do you expect them to have
a handle on the workers when they are away from the shop? Maybe the answer
isn’t to keep workers in the office. These are all great ideas
to make the company better and who can argue with that? Today, it seems that
corporations care nothing about the earth, their products or the people they
employ. Corporations in the past may have acted even less ethically. The only
considerations seem to be the bottom line, the stockholders and the owners.
For success, you really need only three things: a good product, customers and
workers who make sure that the goods are available. Any creation that is
toxic and dangerous, such as bombs and blue vinyl, isn’t going to help the
air, land, sea and people who work in the plant or the consumer. Thus the
product needs to be safe and something that is desired. Without employees,
the greatest gadget in the world is useless since it can’t make it to the
market. By concentrating on what is to be sold – goods or services – and the
workers, there need be no concern for owners or shareholders as each will be
satisfied. You may not even have to worry about the customers! With neither
good product nor people behind the scenes, there can be no profit and the company
will fail. Let us say that a business is successful but
management wants to improve matters. This can be done by hiring more help and
making the product better or perhaps even adding some new items. Allowing the
goods to become inferior or downsizing and outsourcing will only result in
the demise of the company, or at least no betterment. This has been shown on
too many occasions, as studies have pointed out. If the customers refuse to
buy, the products will sit in the warehouse, but the shortage of workers will
contribute to the end for the corporation if the product is worthwhile. Along
the way to success, the owners may need to accept fewer profits overall, but
they should accept the fact that less cash in their pockets is much better
than none at all. After all, how many millions does one really need? |
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